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My mother is trying to figure out what got charged twice. Either we got two of the same thing or it got processed twice. Do you have any insight? Go online if you need information
G: TLDR:
Your statement shows two separate Best Buy purchases,
not the same charge twice.
Both were made on 02/02 at Best Buy
Marketplace, each for $66.77, which totals
$133.54 (plus the previous balance makes $148.12). This
strongly suggests two items bought in one order that were
processed as separate charges, not a duplicate billing.
From your photo:
Transactions (02/02):
BESSTBUY MKT — $66.77BEST BUY MKT — $66.77Total: $133.54
The line below says:
That number matches $66.77 + $66.77 plus a previous small balance or rounding adjustment.
Best Buy often splits orders into separate charges when:
Two items were purchased in the same order
Each item may ship or process separately.
Marketplace items vs store inventory
Some items are billed independently.
Items shipped from different warehouses
Each shipment can create its own charge.
Charges with descriptors like “888-BESTBUY MN” simply mean the payment was processed through Best Buy’s billing system in Minnesota, not that it’s a different merchant. citeturn0search15
Given the same date and identical amount, the most likely scenarios are:
Less likely (but possible):
Ask your mother:
Each item should appear as $66.77.
Call Best Buy customer service:
1-888-237-8289
They can look up the transaction by:
They can tell immediately whether it was:
✅ My read of your statement:
There is no sign of a processing duplicate—it looks
exactly like two separate purchases at the same
price.
If you want, you can also send the first page of the statement (the part showing the actual items purchased). Sometimes it lists the product names, which would confirm instantly what the two $66.77 charges were.