G: Here’s the clear current reality about your situation with the LG UA7050 TV (webOS) and Verizon Fios TV service (based on what Verizon and other users report online – all of this is up-to-date as of early 2026):citeturn0search0turn0search1turn0search7turn0search17

📺 1. There is no native Verizon Fios TV app on LG webOS TVs

Verizon’s Fios TV Home / Fios TV app exists and lets you stream live TV and on-demand content — but it’s only available on certain streaming devices (Fire TV, Apple TV, sometimes Roku) and mobile devices. It’s not available in the LG webOS app store for your UA7050.citeturn0search1turn0search11
Multiple user reports confirm people looking for the Fios app on LG webOS TVs can’t find it because it’s incompatible with webOS currently.citeturn0search17
Older history shows Verizon once worked with LG to offer an app years ago, but that is not supported now on new LG TVs — the current app rollout Verizon pushes doesn’t work on webOS.citeturn0search5

Bottom Line: You cannot install the Verizon Fios TV app directly on your LG UA7050 like you would on a Fire TV or Apple TV.

🔌 2. **Ways you can watch Fios TV on an LG TV**

There are three practical methods:

✅ A) Use the Verizon Fios TV Set-Top Box

This is the traditional way:

Connect your Fios TV One (or other Verizon set-top box) to the TV via HDMI.
Switch the TV to that HDMI input.
Use the Fios remote (not the LG remote) to change channels and navigate the guide.
If you want the Fios remote to also control TV power/volume automatically, enable HDMI-CEC (SimpLink on LG) on the TV and the input control feature on the Fios box.citeturn0search19

This is reliable and gives full channel lineup, DVR, on-demand, and guide functionality.

✅ B) Use a Supported Streaming Device With the Fios TV App

Since the Fios app doesn’t exist on webOS:

Connect a streaming stick/box you can install the Fios TV app on:
- Amazon Fire TV Stick / Cube
- Apple TV
- (Some Roku devices may work, depending on model)
Sign in with your Fios credentials inside that app.

Then select the HDMI input on your LG TV where that device is connected. This gives a nearly box-free experience with full Fios channels and features.citeturn0search7

⚠️ C) Casting From Mobile App

You can install the Fios TV Mobile app on your smartphone/tablet and cast to the TV if it supports AirPlay or Chromecast-like features:

Open Fios TV on your phone
Tap Cast/AirPlay
Choose the TV / streaming device with casting support

This works, but:

It’s not as smooth as a native app.
You’re essentially mirroring from your phone (controls on the phone).citeturn0search7

❌ 3. Using the TV’s coax/cable tuner

Your LG does have a coax input — but this will only pick up unsourced broadcast signals if you plug in a cable line.
It will NOT decode Fios digital channels via coax alone — that requires the Fios box or streaming app.citeturn0search8

📌 What You Should Do

Since your installer already said Verizon is “pushing an app” that doesn’t work on your LG:

Recommended setup:

Use your Verizon Fios set-top box connected to the TV via HDMI
→ This is the simplest and guaranteed working solution.

Buy a compatible streaming device (e.g. Fire TV or Apple TV) and install the Fios TV app there.
→ Then connect that to your TV’s HDMI port.

🛠 Quick Tips

On the TV: enable SimpLink (LG’s HDMI-CEC) so your Fios remote powers on the TV and switches input automatically.citeturn0search19
Make sure the Fios app is downloaded from the correct app store (Fire TV Store / Apple App Store on Apple TV).
Log in with the same Verizon Fios credentials you use with your subscription.

If you want, I can give you the exact streaming devices that are guaranteed compatible with the Fios TV app in 2026 and a few recommended models that work well with Verizon Fios.

G: Here’s a clear, up-to-date picture (early 2026) of how Verizon handles equipment when moving, what you can do with a set-top box you already have, and what Verizon expects legally and operationally — based on official support info and user reports online: citeturn0search0turn0search25turn0search19

🧳 1. You can use existing equipment at a new address — but only if Verizon approves it

Verizon’s official support covers self-install and transfer scenarios, and it does allow customers to bring their own equipment — including routers and set-top boxes — when moving, as long as your service is being transferred and the hardware is still compatible with the service at the new address. citeturn0search25

The self-install support page literally says you can take your existing equipment with you when moving to a new home. citeturn0search25
If the new home is already wired for Fios, you shouldn’t need new boxes — you simply reconnect what you have after Verizon activates service there. citeturn0search19

So bringing the set-top box from your old house can work — but you generally need Verizon to authorize the service transfer first.

📌 2. Verizon still has to “activate” service at the new address

This is the part installers and reps will care about:

Verizon does not simply let you plug a Fios set-top box into a new light socket and magically get channels if service isn’t officially transferred to that address.
To get Fios TV at the new location, you (or Verizon) have to do a “move/transfer service” — either online in My Verizon or by phone. This tells Verizon’s systems that your account is now served at the new address and that your hardware should be activated there. citeturn0search0

Without that step, the box won’t register with Verizon’s network and will not authenticate properly, which is likely why installers are reluctant — they aren’t sure the backend service will recognize the old box at the new address.

⚠️ 3. Verizon may refuse to just “give” new boxes

Your installer saying Verizon is reluctant or refusing to give out boxes is unfortunately normal behavior:

In many regions, Verizon will only issue new set-top boxes once a service order exists for the address — and customers are sometimes told they must place a move/transfer order first. citeturn0search19
If they’re treating your situation as a new install rather than a move, they may be holding equipment to avoid just giving out boxes that aren’t yet authorized for service.

This is especially the case if your new address had no prior Fios service — since Verizon can’t just assign boxes unless a service order has been created and provisioned.

📺 4. What happens if you bring an old Fios box anyway?

You can physically bring your old Fios TV set-top box and plug it into the TV and the Fios ONT/coax at your new home — if the fiber and service are active there — but:

It won’t connect to Verizon’s TV network until Verizon’s systems mark that box as authorized at that location.
If service hasn’t been transferred/activated at that address, it will fail to authenticate and won’t show channels.

This is consistent with how these boxes are tied to accounts/locations — the hardware and account must be tied together in Verizon’s backend before services work.

📍 5. So here’s the practical takeaway

To actually get Fios TV working on that existing LG TV without buying a streaming device:

✔️ **Step-by-step-wise way that should work**

Have Verizon “transfer/activate” your Fios TV service to your new home — either online in My Verizon or via customer support. citeturn0search0
If Verizon sends a tech, have them confirm whether your existing set-top box can be activated there.
Bring your old set-top box(s) and remotes from your previous house and plug them in once service is active.
Once authorized, the box should authenticate and work normally — giving you Fios channels even if the LG TV itself can’t run the Fios app.

📦 Why Verizon installers are hesitant

They aren’t trying to screw you: the network must see a valid service order at that address before it will authorize hardware.
Taking boxes without a service transfer means the system has nothing to bind them to — so from Verizon’s perspective you don’t yet have TV service at the new address, and they won’t release/activate hardware until that’s fixed.

🧠 Bottom line

✅ You can bring your old Verizon set-top boxes and use them at your new home, as long as Verizon officially transfers or activates service there first. citeturn0search0turn0search25
❌ Verizon won’t just give out or authorize a box unless there’s an active service order tied to that address.
❗ If you try to just plug it in without activating service, it won’t authenticate or work.

If you want, I can walk you through the exact steps and links inside My Verizon where you can request that service transfer online without waiting on the installer — and what to say to customer support to make the process smoother.